AI solutions with the Power Platform
More AI from your Power Platform: targeted integration of Copilot, GPT & Azure
Microsoft Power Platform offers a wide range of options for process automation. However, many processes still run manually – or are based on individual solutions that are difficult to maintain and are not scalable.
AI-supported functions such as Copilot, Azure OpenAI or GPT in Power BI extend this platform with specific capabilities: automatic summaries, voice input, decision logic or text generation. We integrate these functions where they simplify technical processes, improve access to information or accelerate input – tailored to the system architecture, processes and user roles.
‘‘Power Platform and AI, that’s really something! Automation next level 🚀’’
Karl-Gerd Schneider – AI expert for the Power Platform and Copilot Studio
Overview of AI functions in Power Automate, Power Apps, Power BI & Copilot Studio
What had to be solved manually until recently is now done using logic, voice input or GPT-supported text processing.
-
Power Automate + Copilot
Describe processes in natural language – Copilot creates the flow. Ideal for approvals, escalations or reminders. Existing flows can be analyzed, commented on and expanded – directly in the editor. -
Power Apps + GPT-Integration:
Check text input, prepare decisions, summarise content: GPT can be integrated into Canvas apps – for example to analyse user queries or generate automatic text suggestions from entries. -
Power Virtual Agents (Copilot Studio):
Chatbots with access to internal data sources – via SharePoint, Dataverse or own APIs. Typical for support processes, HR enquiries or onboarding. The responses are dynamic, contextualised and controllable. -
Power BI + Voice Control:
Users ask questions in everyday language – GPT translates them into DAX or M. This creates interactive reports that can be used without training. Ideal for departments that don’t have an affinity for data.
AI success through solutions with Power Platform: studies on ROI, productivity and Copilot use
Our approach: Three steps to AI success with your Power Platform
Analysis & Review
We check your existing power apps, automations and reports for strengths, weaknesses and optimization potential. The result: a clear overview of processes that are already running well – and of the problems.
Strategy & Planning
Based on the analysis, we develop a customized AI roadmap. Together, we define specific use cases – and prioritize the next steps for meaningful AI integration.
Implementation & Integration
We implement your prioritized use cases, expand existing solutions and integrate AI services with a perfect fit. We also support change management and training so that the innovations have a lasting effect.
Typical use cases from practice
Which problems can be solved with this AI-supported approach? Below are some use cases that we frequently encounter in organizations – and how we address them:
Problem:
Decisions are obtained by email or on paper. A slow and opaque process.
Solution:
Automated approval workflows in Power Automate with AI that, for example, provides decision support or grants routine approvals automatically. Employees are only involved in exceptions. The result: significantly faster throughput times and less coordination effort.
Problem:
Apps/flows created by employees are available without documentation; knowledge is lost when employees change.
Solution:
AI assistants (such as ChatGPT) analyze existing power apps/formulas and explain their logic at the touch of a button. Code comments and documentation are generated automatically. This makes complex applications easier to understand, simplifies maintenance and enables new colleagues to adopt the solutions more quickly. This lowers the hurdles of low-code development and improves the quality and performance of the applications.
Problem:
Over time, numerous digital forms, lists or apps have been created that are no longer used or maintained.
Solution:
As part of the review, we identify such “dead weight”. We then help consolidate relevant functions in central solutions. Using Power Pages or modern forms, we create user-friendly forms that are linked to workflows (including reminders, archiving and usage analysis). This increases the usage rate and reduces parallel structures.
Problem:
Data is available (e.g. in Excel, SQL, ERP), but is not evaluated in a meaningful way; specialist departments lack overview.
Solution:
Creation of Power BI dashboards that connect data sources distributed across silos and visualize them in real time. To do this, we implement the Q&A function (Ask the Data), enhanced by GPT, so that users can make queries using natural language. This creates a self-service analytics culture: managers and employees get answers and insights straight away without having to dig through mountains of data.
Problem:
Helpdesks and specialist teams are inundated with recurring questions and requests (IT support, HR issues, procurement, etc.).
Solution:
Set up AI-supported virtual agents (chatbots) with Power Virtual Agents and Copilot technology. These bots answer common questions around the clock, solve simple issues directly or forward complex cases to the right contact person. Thanks to the connection to your knowledge databases (e.g. manuals, SharePoint, FAQs), they provide reliable answers. This relieves the support team considerably and employees receive immediate help on a day-to-day basis. Modern co-pilot agents can even provide proactive information – such as explaining changes to guidelines – and thus improve internal communication.
Your ideas. Your agents. Your automation – with Copilot Studio at your side
Copilot Studio Deepdive – workshop series for IT- and process professionals
Do you want to develop your own Copilot agents or drive automation in your company? Get in-depth know-how about Microsoft Copilot Studio in our practical workshop series – directly applicable, together with your team.
What you can expect:
- 10 compact workshops with on-the-job training
- Introduction into Copilot Studio and the world of low-code agents
- Identification of relevant use cases in your specialist areas
- Development of a functional prototype directly in your company context
- Know-how transfer by our experienced experts – for your sustainable further development
Goal:
A productive, tailor-made Copilot Agent – plus the knowledge to continue developing independently.
Arrange a free initial consultation now – and lay the foundation for your agent strategy.
Extending the Power Platform with AI: Technical implementation with Copilot, GPT & Azure
We help you integrate GPT and Copilot where it is technically possible and organizationally sensible – without overburdening your architecture. We don’t just talk about tools, but also about responsibilities, access models and maintainability.
This can mean:
Integrate Azure OpenAI into Power Automate via custom connectors
Implement GPT-based logic in Power Apps – e.g. for automatic text analysis
Link Copilot Studio bots with SharePoint data and secure them based on roles
Prepare Power BI so that voice queries deliver precise results
Design governance, DLP and environment setup technically and conceptually with you
Your added value through AI in the Power Platform
IT teams
Use integrated AI functions that can be specifically controlled, secured and further developed – without additional tools, but with full access to governance, monitoring and role models.
Specialist areas
Make queries by voice, receive automatic text suggestions or let GPT support you with entries - directly in apps or reports, without training or detours.
Operation
Operations are relieved by processes that are clearly structured, require less coordination and are stable and comprehensible even when strained.
Get started now: Our Power Platform AI boost for stronger performance of your processes
With our “Power Platform AI Boost” you have an experienced partner at your side who will accompany you on your AI journey – from your first steps to scalable deployment. IPI has many years of expertise in the Microsoft environment and understands the challenges of medium-sized and large organizations as well as those of complex corporations. This offer is designed to deliver tangible added value in a short time and to take your teams alongside with you.
Take the next step:
Start with a non-binding expert consultation and discover how much more there is to your existing solutions. Together, we will develop your individual AI roadmap and show you specific quickwins. Contact us today to drive the future of your processes – with intelligent automation, data-driven decision-making and enthusiastic users.
