More speed, less effort, better results:
AI in application management

Increase the efficiency of your organization with AI-supported automation – with no further effort from your team.

Allocate applications based on information, supporting documents and confirmations according to predefined criteria. Sounds simple, but if your company processes hundreds of applications, checks them, requests documents and information and, of course, creates files for each process, it’s easy to imagine the mountain of work lying ahead.

What started out small quickly became a team effort – a team sharing a functional mailbox and processed every step manually. Overload was the norm: a full inbox and zero transparency (who is working on which process, what has already been processed?).

 „There has to be a better way“ said department management. Instead of buying standard software such as a ticketing system they first checked with us what an AI-supported solution based on M365 would mean – since it was already available, with no additional license costs.

This case was implemented in a medium-sized company with standard Microsoft 365 tools, Copilot Studio / AI Builder and Powerapps

Specify use cases with our Ideation & Vision format

Antragsmanagement mit KI

Our AI team sifts through processes with a selected few of your employees in three simple and remote sessions to highlight the potential of M365 and outline an AI-based app that is then implemented. A great success – because the previously unanswered questions can now be addressed any time.

Automate application management
Ausschnitt Antragspruefung

Automatic integrity check with PowerApps

  • Quickly track integrity based on existing documents and dispense with the need for parallel manual tracking.

Digital process for e-mail traffic with maximum efficiency

  • Send structured e-mails to applicants directly from the system. These contain detailed information on what still needs to be submitted, is still open or needs to be renewed.
  • The documents are added directly by replying to the email. These documents are automatically indexed by AI - implemented with the AI Builder - and submitted for review.
  • Further analyses and classifications of the documents, also with AI support.
  • At the end of the check, documents are checked in and their status, as well as tracking, are updated.
  • More functions: Send queries, manage open to-do's or automatically generate reminders
Antragstellung
Zertifikate-Management-

Central database and tracking for applications

  • The created database and tracking can be queried at any time as a central repository.
  • The applications can be filtered by customer, system, type, etc. This is also implemented in the PowerApp for better user experience.
  • An audit-proof record of the basis and the application is created upon issue.

Support your employees and optimize processes

The app uses services from the M365 Cloud and helps create a leaner, faster and more digital process – that is easy on your employees’ nerves.

Mitarbeiterentlastung und Prozessoptimierung
Antrag-Management-PowerApps

What do employees say?

”Thanks! I now focus on checking content rather than on tracking, documenting and searching for information.“

What does the head of department say?

“The new system makes everything scalable. We have doubled our capacity with the existing system and team and are equipped for further growth. Yes, app development costs money, but it was worth it. IPI was a permanent member of the team as a digitalizer.”

Would you like more information about our examples? Then please contact us directly and talk to us about how we can implement a modern solution for your digital workplace!